Name: Unimaze
Author: Unimaze

Question 1

Is Unimaze a Peppol Access Point?

Accepted Answer

Yes. Unimaze is an accredited Peppol Access Point and SMP provider. Dispatcher sends and receives Peppol AS4 messages and performs SMP endpoint lookups through Unimaze's Registry service.

Question 2

Which countries does Unimaze cover?

Accepted Answer

Unimaze lists e-invoicing coverage in 48 countries, spanning Europe, Asia, North and South America and Oceania, with the deepest presence in the Nordics and the Balkans. All are full coverage, apart from Slovakia, which is listed as planned ahead of its January 2027 mandate.

Question 3

Which ERP and accounting systems does Unimaze integrate with?

Accepted Answer

Unimaze publishes integrations with SAP, Microsoft Dynamics, Microsoft Dynamics Business Central, Microsoft Dynamics NAV, Oracle e-Business Suite, Agresso, Xero, Odoo, Uniconta, Pantheon, DK, Netbókhald, Orri, Payday, Regla and Stólpi, and connects other systems on request. It also connects directly to accounting firms, including Deloitte. The REST API (MAPI) handles direct integration with any other system.

Question 4

Does Unimaze support the Icelandic public sector mandate?

Accepted Answer

Yes. Iceland has required e-invoicing across public sector procurement since 2009, and Unimaze connects buyers and suppliers to it, with full-tier Peppol coverage for both B2B and B2G and a one-week lead time.

Question 5

How does Unimaze connect to Serbia's Sistem eFaktura?

Accepted Answer

Dispatcher submits invoices to Serbia's SEF (Sistem eFaktura) government portal and handles the response automatically, as part of its standard government portal delivery path.

Question 6

What is the Unimaze Digitizer?

Accepted Answer

Digitizer is Unimaze's document capture pipeline, running inside the Workflow service. It takes PDF, JPEG, PNG, GIF and TIFF uploads, extracts the invoice data automatically, and maps it into a structured invoice that feeds into Approver.

Question 7

What document standards and formats does Unimaze support?

Accepted Answer

Unimaze handles UBL 2.1 for Peppol BIS 3, PINT, NemHandel and other EN-based formats, including HRVUBL for Croatia and local formats for Serbia and Slovakia. By document type, that covers billing (invoices and credit notes), procurement (orders and quotation requests) and logistics (despatch advice). Digitizer accepts PDF, JPEG, PNG, GIF and TIFF uploads.

Question 8

Was Unimaze involved in the ICELAND-INV18 EU project?

Accepted Answer

Yes. Unimaze was the technical lead for ICELAND-INV18, a Connecting Europe Facility project that ran from April 2019 to January 2021. Eight Icelandic public authorities took up the European e-invoicing Standard through the project, which received EUR 636,531 of EU funding.

Question 9

Is Unimaze certified beyond Peppol?

Accepted Answer

Unimaze is a DBN Alliance Certified Service Provider, covering the United States and Canadian e-invoicing exchange framework operated by the Digital Business Networks Alliance. Its information security management system is certified to ISO/IEC 27001 and audited by BSI.

Question 10

Does Unimaze offer a partner or white-label option?

Accepted Answer

Yes. Unimaze is sold through partners, including resellers and system integrators, who deploy and configure the platform for their customers. Dispatcher and the Supplier Portal are white-labelled and configured per customer: branding, locale, support contact and backend URLs are runtime configuration, with no recompile needed per customer. Approver is also available branded, with white-labelling subject to the partner agreement.

Question 11

How is Unimaze priced?

Accepted Answer

Unimaze does not publish list prices. Pricing is provided on request through sales@unimaze.com.

Question 12

Where is Unimaze based?

Accepted Answer

Unimaze is headquartered at Kristínargata 1, 102 Reykjavík, Iceland. The company also has a Belgrade office at Bulevar Vojvode Bojovica 6-8, Kalemegdan Business Center, 11000 Belgrade, Serbia.

Question 13

How can I contact Unimaze support?

Accepted Answer

Unimaze runs a help desk reachable by email at helpdesk@unimaze.com and by phone on +354 588 7575, in English, Icelandic, Serbian, Croatian and Spanish. Hours are generally 08:00 to 16:00 GMT, and 24/7 emergency support is available under contract. SLAs are in place.

Question 14

Does Unimaze support cross-border invoicing through Peppol?

Accepted Answer

Yes. Peppol is a decentralised network for exchanging compliant e-invoices across borders. Unimaze lists Peppol-based delivery in 39 of the 48 countries shown here, spanning Europe, Asia, the Americas and Oceania.

Question 15

Which business documents does Unimaze handle?

Accepted Answer

Billing documents (invoices and credit notes), procurement documents (purchase orders and quotation requests) and logistics documents (despatch advice).

Question 16

When was Unimaze founded?

Accepted Answer

Unimaze was founded in Reykjavík in 2003 and has more than 20 years of experience in e-procurement and e-invoicing. It works closely with ERP system providers to automate e-procurement and e-invoicing for enterprises, SMEs, public authorities and logistics providers.

Question 17

Does Unimaze have an API for developers?

Accepted Answer

Yes. Unimaze publishes three REST APIs: MAPI for Dispatcher messaging, WAPI for Workflow and RAPI for the Registry service. Each is documented with an OpenAPI (Swagger) specification, and the developer portal is at developer.unimaze.com.

Question 18

Which products make up the Unimaze platform?

Accepted Answer

The Unimaze platform is built around Dispatcher, which routes business documents over Peppol (AS4), AS2, AS4-DBNA, email, FTP/SFTP, direct HTTP and government portals. Digitizer is the document capture pipeline. Approver handles multi-phase invoice approval at header and line level, with auto-approval, auto-rejection, escalation and reassignment, and applies booking rules that assign GL accounts, cost centres and other coding. Report Mirror replicates document and line-item data daily into a separate reporting store so BI tools can query it without touching production. The Supplier Portal is a branded web page that lets suppliers submit invoices with no technical integration, and UnimazeGo is a mobile app for iOS and Android for photographing receipts and submitting expenses.

Question 19

Which delivery protocols does Unimaze support?

Accepted Answer

AS4 and AS2, plus AS4-DBNA for DBN Alliance exchanges.

Unimaze

e-Invoicing Coverage (48)

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